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Legal Return & Exchange Policy
Return policy

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Sekizstore Return Policy

  1. Return Period: In accordance with the Consumer Rights Law, purchased products can be returned within 14 days from the date of delivery.

  2. Product Conditions: Returned products must be unused, undamaged, and in their original packaging.

  3. Return Request: Please submit your return request via WhatsApp or our contact form.

  4. Shipping Costs: Shipping fees for returned products will be determined according to the reason for the return and applicable legal regulations.

  5. Refund Process: Once the returned product is received, your payment will be refunded to the original payment method within 14 days.

  6. Exceptions: Some hygiene or personal use products (eg, earphones, personal care items) may not be eligible for return; Such exceptions are clearly stated in product descriptions.

This policy is prepared in accordance with the Consumer Rights Law of the Republic of Turkey.

*Sekizstore Return Policy

  1. Return Period: In accordance with the Consumer Rights Law, purchased products can be returned within 14 days from the delivery date.

  2. Product Conditions: Products to be returned must be unused, undamaged and in their original packaging.

  3. Return Request: Please inform us of your return request via WhatsApp or the contact form.

  4. Shipping Fee: The shipping fee for returned products is determined according to the reason for return and legal regulations.

  5. Return Process: Once we receive the returned items, your payment will be refunded to your original payment method within 14 days.

  6. Exceptions: Some products requiring hygiene or personal use (e.g., headphones, personal care products) may not be accepted for return; this will be stated in the product descriptions.

This policy has been prepared within the scope of the Consumer Rights Law of the Republic of Türkiye.

Legal Return and Exchange Policy

Sekizstore Return and Exchange Policy

  1. Return Period: In accordance with the Consumer Rights Law, purchased products can be returned within 14 days from the delivery date.

  2. Product Conditions: Products to be returned must be unused, undamaged and in their original packaging.

  3. Return and Exchange Shipping Fee: Shipping costs for incorrectly sent or returned products are the responsibility of the buyer.

  4. Return Request: Please send us your return or exchange request via WhatsApp or the contact form.

  5. Return Process: Once we receive the products, the payment amount will be refunded to the original payment method within 14 days at the latest.

  6. Exceptions: Some products requiring hygiene or personal use (e.g., headphones, personal care items) cannot be returned; this will be noted in the product descriptions.

This policy has been prepared within the scope of the Consumer Rights Law of the Republic of Turkey and protects the legal rights of our customers and safeguards our business.*

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Legal Return & Exchange Policy

Seksstore Return & Exchange Policy

  1. Return Period: In accordance with the Consumer Rights Law, purchased products can be returned within 14 days from the date of delivery.

  2. Product Conditions: Returned products must be unused, undamaged, and in their original packaging.

  3. Return & Exchange Shipping Costs: Shipping fees for returns or in case of incorrect orders placed by the buyer are the responsibility of the buyer.

  4. Return Request: Please submit your return or exchange request via WhatsApp or our contact form.

  5. Refund Process: Once the returned products are received, your payment will be refunded to the original payment method within 14 days.

  6. Exceptions: Some hygiene or personal use products (eg, earphones, personal care items) may not be eligible for return; Such exceptions are clearly stated in product descriptions.

This policy is prepared in accordance with the Consumer Rights Law of the Republic of Turkey, protecting the legal rights of our customers while ensuring the security of our business.

Sekizstore Return and Exchange Policy

  1. Return Period: In accordance with the Consumer Rights Law, purchased products can be returned within 14 days from the delivery date.

  2. Refund: The cost of returned items will be refunded in full. Payment will be credited to the original payment method within 14 days of receiving the items.

  3. Product Conditions: Products to be returned must be unused, undamaged and in their original packaging.

  4. Return and Exchange Shipping Fee: If an incorrect order is placed or a situation that is not caused by our company, the return or exchange shipping fee belongs to the buyer.

  5. Return Request: Please send us your return or exchange request via WhatsApp or the contact form.

  6. Conditions: To return a product, the customer must meet the conditions listed above. Some products requiring hygiene or personal use (e.g., headphones, personal care products) are not returnable; this will be noted in the product description.

  7. Exceptions and Additional Situations: If the products are delivered damaged, missing or different, an additional evaluation will be made and the necessary solution will be offered.*

  8. *Ekizstore Return & Exchange Policy

  9. Return Period: In accordance with the Consumer Rights Law, purchased products can be returned within 14 days from the date of delivery.

  10. Refund: Returned products will be fully refunded. Payments will be returned to the original payment method within 14 days of receipt.

  11. Product Conditions: Returned products must be unused, undamaged, and in their original packaging.

  12. Return & Exchange Shipping Costs: In case of incorrect orders placed by the buyer or situations not caused by our company, the shipping fees for returns or exchanges are the responsibility of the buyer.

  13. Return Request: Please submit your return or exchange request via WhatsApp or our contact form.

  14. Conditions: Customers must meet the above conditions to be eligible for a return. Some hygiene or personal use products (eg, earphones, personal care items) are non-returnable; Exceptions are clearly stated in product descriptions.

  15. Exceptions & Additional Cases: In cases where products are damaged, incomplete, or incorrectly sent, additional evaluation will be made, and appropriate solutions will be provided.

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